NOTE: All of the content on this page is based on the previous version of Townhall. We are updating the HELP information and much of the content is the same. The videos are however outdated. Thanks for your patience!

This video shows how to get started in Townhall by adding to your Zoom account.

  • Start a Zoom meeting
  • Click the apps button in the Zoom control panel
  • Go to pane on right side of Zoom
  • Search for Townhall
  • Add to your Zoom account

This video shows how to invite attendees to join Townhall.

  • Easily send Townhall via Zoom chat (preferred) or copy the web link and share via chat. Attendees can join Townhall directly in Zoom or via browser, mobile, table, etc..

Other PRO resources to get you started:


    This video shows how to track engagement and boost engagement. In this video you’ll learn how to:

    • Create an Agenda
    • Track attendee engagement in real-time
    • Create Activities for an Agenda
    • Boost engagement with Activities
    • Boost engagement with emojis
    • Stay organized with the Agenda feature

    This video shows how to get individual Zoom attendance and engagement data in Townhall

    • Open the Townhall Zoom App
    • Ensure you are on the “Host” toggle and scroll to Agendas section
    • Select past Agendas and choose the desired Agenda
    • Open E-Report to view engagement and attendance. Export as .csv or .pdf

    This video shows tips and tricks to navigate Zoom Apps. In this video you’ll learn how to:

    • ‘Pop Out’ the chat
    • ‘Pop Out’ the Townhall Zoom app
    • Refresh Zoom apps
    • Share your Zoom app screen
    • Invite others to use Townhall

    Other PRO tips to help get you started:

    • Send Townhall to attendees BEFORE the meeting starts using this link -> Townhall Zoom App. Use the below email language to help make it easy:
      “We will be using and evaluating some new technology during the training. Please make sure to log into your Zoom account for the training and please add the Townhall Zoom app to your account. Here is the LINK to Townhall. It makes the meeting much more engaging through gamification and allows you to easily contribute and give feedback in the session.
    • Use these intro slides during your presentation as a visual aid -> Get Intro Slides
    • Use this onboarding checklist for any Host issues or FAQs -> Townhall Host Cheat Sheet
    • Use this onboarding checklist for any Attendee issues or FAQs -> Townhall Attendee Cheat Sheet


    Other questions:
    Q: How do I remove from Zoom account?
    A: Go to Zoom Marketplace log in to Zoom account. Click remove button next to Townhall Zoom app

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